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Job Details
Dorsett Tsuen Wan, Hong Kong
Dorsett Tsuen Wan, Hong Kong is situated in the bustling Tsuen Wan district; it offers a convenient location for both business and leisure travellers with easy access to Hong Kong's major shopping and dining hubs.

Reservations Supervisor 2017-10-03

JOB DUTIES

  • Responsible for the supervision of all activities pertaining to Reservations Department in order to achieve the highest possible occupancy levels for the purpose of maximizing room revenues and profits
  • To ensure the smooth operations of the Telephone/Service Centre and ensures that the communication system of the hotel is well maintained and guest communication handled politely and efficiently

REQUIREMENTS

  • Holder of Degree in Hospitality or related discipline
  • Minimum 3 years' experience in a similar capacity
  • Customer oriented, good communications and upselling skills
  • Strong leadership skills & positive attitude
  • Detail oriented, independent and able to handle challenges
  • Good command on written and spoken English and Putonghua
  • Familiar with Opera System should be an advantage




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