Dorsett Tsuen Wan, Hong Kong is situated in the bustling Tsuen Wan district; it offers a convenient location for both business and leisure travellers with easy access to Hong Kong's major shopping and dining hubs.
Reservations Supervisor 2017-10-03
JOB DUTIES
Responsible for the supervision of all activities pertaining to Reservations Department in order to achieve the highest possible occupancy levels for the purpose of maximizing room revenues and profits
To ensure the smooth operations of the Telephone/Service Centre and ensures that the communication system of the hotel is well maintained and guest communication handled politely and efficiently
REQUIREMENTS
Holder of Degree in Hospitality or related discipline
Minimum 3 years' experience in a similar capacity
Customer oriented, good communications and upselling skills
Strong leadership skills & positive attitude
Detail oriented, independent and able to handle challenges
Good command on written and spoken English and Putonghua