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Job Details
Silka Maytower, Kuala Lumpur
Silka Maytower, Kuala Lumpur features 179 guestrooms and suites that are designed to offer a refreshing blend of contemporary and well-appointed accommodations with friendly hospitality.

Assistant Manager Front Office 2017-06-29

Job Responsibilities :-

  • Aware of the hotel’s objectives and do all possible to accomplish targets
  • To control the preparation of room occupancy forecast on a daily, weekly and monthly basis
  • To supervise the employees within the department, enduring that the correct standards and methods of service are maintained as stated in the Department’s Operations manual
  • To establish an efficient method for the co-ordination of all Departments, with particular emphasis on cashiers, credit, sales, housekeeping, maintenance, telephone and security
  • To ensure hotel occupancy and average rate targets are sustained in line with projections detailed in the Annual Business
  • Promotes and produces sales leads
  • To work closely with sales and banquets in planning room requirements and assignments, price location, allotment and rooming list, etc
  • To make regular room inspections and liaise with the Housekeeping Department on deviation from standard set-ups
  • To supervise the room rates to achieve the highest available rate /span
  • To perform all other duties than the above requested by the Hotel’s Management

Job Requirements:-

  • Holds a Certificate or Diploma in Marketing/Business Studies or reelevant
  • ​Understanding of selling techniques and marketing concepts
  • Strong follow-up,organizational skills and communication skills
  • Well-developed computer skills particularly in the use of MS Office, Excel and power point.
  • A good organizer, able to work under pressure and multi-tasking skills
  • Fluent English & Bahasa Malaysia  – written and spoken, multi-lingual desirable
  • Minimum one to three years’ work experience 




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