Assistant Manager Front Office 2017-06-29

Job Responsibilities :-

• Aware of the hotel’s objectives and do all possible to accomplish targets
• To control the preparation of room occupancy forecast on a daily, weekly and monthly basis
• To supervise the employees within the department, enduring that the correct standards and methods of service are maintained as stated in the Department’s Operations manual
• To establish an efficient method for the co-ordination of all Departments, with particular emphasis on cashiers, credit, sales, housekeeping, maintenance, telephone and security
• To ensure hotel occupancy and average rate targets are sustained in line with projections detailed in the Annual Business
• Promotes and produces sales leads
• To work closely with sales and banquets in planning room requirements and assignments, price location, allotment and rooming list, etc
• To make regular room inspections and liaise with the Housekeeping Department on deviation from standard set-ups
• To supervise the room rates to achieve the highest available rate /span
• To perform all other duties than the above requested by the Hotel’s Management

Job Requirements:-

• Holds a Certificate or Diploma in Marketing/Business Studies or reelevant
• ​Understanding of selling techniques and marketing concepts
• Strong follow-up,organizational skills and communication skills
• Well-developed computer skills particularly in the use of MS Office, Excel and power point.
• A good organizer, able to work under pressure and multi-tasking skills
• Fluent English & Bahasa Malaysia  – written and spoken, multi-lingual desirable
• Minimum one to three years’ work experience